We always try to comply with our customers request, and will schedule requested installations for you on regular business days but we cannot guarantee service on any particular day in case we are met with unforeseen circumstances.
We will do our best to contact the installer, but please have a contingency planned in case we cannot reach them.
Even with modern conveniences such as cellular phones, and computers, we cannot guarantee that we will be able to stop the installation. If we are able to contact the installer prior to arriving at the property, there will be no charge.
Due to the high volume of post-signs we install on any given day, it is not possible to meet our customers at the site at a particular time. The best way to ensure we place the post where you would like it, is to place a marker.
Stakes with ribbons or
Metal frames or directional arrows
We require that you place a marker for properties that have underground sprinklers, invisible dog fences, etc.
If we get to the property and no marker is present, we will not install the post.
A service call charge will apply for us to go back when the marker has been placed.
Also, if you fail to inform us that the property has an underground sprinkler, invisible dog fence, etc., we will not be responsible for any damages.
If we are told to look for a marker on a property without special circumstances, and there is no marker present, our installer will use their best judgment. We do this to avoid delay and to save you the cost of a service call. If you dislike the location, there will be a service call charge to move it.
Many times, agents forget to go back by the property and pick up the riders, directional arrows, or metal frames you were using to supplement the sign post. The other possibility is that the homeowner pulled up the sign post and placed it in the garage, shed, or other inaccessible place, and we were not able to retrieve it. There is a charge to go back to retrieve it.
We will place the post anywhere you like on the property as long as it is safe and legal, and you inform us on the order where you would like it. If you choose, however, to allow us to use our best judgment, and then disagree with our selection, there is a service call charge to go back and move it.